About Aspray

Our Mission

In 2005, Aspray was created with one clear mission: to help policyholders when they need to make an insurance claim on their property.

That mission still stands today.

Since the beginning, Aspray has grown into a nationwide network of franchisees who understand property insurance claims and quite simply know how to get the job done.

    Our values

     Delivering an excellent service to policyholders with skill and due diligence.

    A commitment to training and development in the interest of providing expert buildings and insurance knowledge.

    Handling each claim with integrity and transparency while working with all parties involved.

    Creating a service that treats policyholders as though they were a member of our own family is the deep foundation that founder, James Whittle, built Aspray upon.

    Our fantastic reputation and the outstanding feedback we receive from policyholders demonstrates our passion to always achieve a fair settlement and ease the burden making a property insurance claim can often bring.

    Why Join Aspray? 

    The modernisation of the claims industry has developed our business model into the award-winning service for which Aspray is known. We have built excellent relationships within the insurance industry and our knowledge, experience and longevity has established Aspray as a market leader within claims management.

    We are proud to host a wealth of experience across the company, with chartered surveyors, construction site managers and insurance experts all making up a network of highly competent people. Knowledge and best practice are regularly shared and you never have to look far to draw inspiration and guidance.

    When running an Aspray franchise, all that knowledge and experience is at your disposal, helping you build a franchise you can be proud of.

    As a franchise owner, we’re right behind you.

    Aspray montage

    “At Aspray we treat our customers as we would treat our family in the same situation. This is something we have done from the very beginning and continue to implement across the network today.

    “My ambition when starting Aspray was to create an organisation based on making the customer the number 1 priority. That priority is stronger and more present than ever and as we continue to grow our influence across the UK.”

    James Whittle
    Founder and Managing Director

    In aid of the fire fighters charity

    Our franchisees see first-hand the devastation caused by fire. Homes are destroyed, businesses left in ruin and, without the wonderful work by Fire and Rescue teams across the country, that devastation would be tenfold.

    That is why we support The Fire Fighters Charity.

    From car washes to marathons, and fire fighter experience days to auctions, our franchisees and head office team have banded together to raise funds for this much needed service.

    Support for all members of the UK fire family

    The Fire Fighters Charity supports the mental, physical, and social needs of all those serving and retired members of the UK fire family. Whether this be for mental health services, social wellbeing, physical health and much more, the charity offers the fire service and their families support, when they need it the most.

    fundraiser at the Aspray regional meeting