Goals: Setting yourself up for success

It is estimated that over half of us (54%) will have made a New Year’s resolution this year, but how many of us are likely to achieve the goals we set? Studies into New Year’s resolutions suggest that only a quarter of those that set a resolution actually achieve it....

The Franchise Life Cycle

A franchise, like any business, has a life cycle. Although, every franchise is different, most successful operations will progress through these stages, going from infancy, into growth, maturity and finally to renewal or decline where the franchise is either wound up...

Dunning-Kruger Effect: Recognising your knowledge gap

We have all been there. When we have conquered many challenges before – we can often be overconfident when starting something new. The Dunning-Kruger effect (coined by psychologists Dunning and Kruger) is a type of cognitive bias that suggests that we aren’t aware of...