If you are feeling nervous about the prospect of losing your job and pondering your future, especially amid the Covid-19 pandemic, read Nathan’s story…

Nathan Merritt - Aspray Sutton Coldfield, Starting a Franchise during Covid-19

“On the 30th April 2020 whilst the world was gripped by the Covid-19 pandemic, I made the decision to find out more about becoming an Aspray franchisee.

I wanted to do something for myself however, the right vehicle to success had never come along. Finding Aspray provided an ideal opportunity to become my own boss, achieve security and make a lot of money.

Having spent time in New Zealand in a similar role after the earthquake of 2016, I knew the insurance claims industry was lucrative and would likely prosper in an economic downturn. This was reaffirmed when I spoke with several Aspray franchisees who shared how they have adapted and thrived amid the Covid-19 pandemic. The current crisis has certainly demonstrated the robustness of the Aspray business model.

Since completing the ten-day accredited induction training in June, I haven’t looked back. I couldn’t ask for a better support system, everyone at Aspray head office has been fantastic, they are always available on the phone or over email and know exactly how to deal with each type of claim.

Currently, I have 11 claims to project manage, this involves contacting insurers, negotiating with loss adjusters, booking in drying teams, overseeing the contractors and updating policyholders.

From day one my experience has been exciting and challenging. My first claim came 4 days after completing induction training and was for a commercial building suffering flood damage caused by a sewage back up.

Even just a year ago, I never would have thought a Monday would be the best day of my week but, in late July, I had one of the best Mondays of my career. Not only did I get a settlement decision agreed on a large claim meaning I was able to ring the policyholder with the good news; I also received a new fire damage claim from head office, which I visited the same day, aiming to get the claim started so that the family could return to their home without unnecessary delay.

Never did I imagine it would go this well. The experience has been amazing. I love the fact that no day is the same, some days can be fast paced with managing new claims whilst other days are spent at home on the laptop writing up schedules, planning with contractors or networking to grow my business.

I feel extremely excited about the future. Over the next year I am looking forward to building a good networking base and taking my business to the next level.

If you want to take control of your income, manage your own time and help people in their time of need, my advice would be to purchase an Aspray franchise. Career wise this is the best thing I have ever done!

I would make the same decision again without hesitation.”