Training and Support

At Aspray we make knowledge a huge part of our business training and overall culture. The power of knowledge in running and building a successful business cannot be over-emphasised.

The head office team are committed to helping you understand how best to achieve your full potential by equipping you with the tools needed to effectively build, maintain and grow a solid lead generation and introducer base, fulfil the role with greater competency and, make a positive impact on your business and the customers you take care of.

Launching your Business

Prior to the induction training you will attend head office to discuss your business launch strategy. Aspray’s proven sales and marketing strategy is aimed at helping you understand how best to ensure that your local community are made aware of the service you offer and understand how to access it.

Accredited Induction Training

All new franchisees attend a ten-day induction training course which is accredited by the British Damage Management Association (BDMA). The BDMA is the certifying body that sets standards for practitioners who are involved in the recovery and restoration of damaged properties.

Continuous Professional Development (CPD)

Aspray pay for franchisees who want to further enhance their professional competency by studying the British Damage Management Association Practitioner or Technician qualification. This qualification allows franchisees to gain much valuable disaster management knowledge from a technical and practical point of view. This is recommended after 14 to 18 months of trading.

Franchisees are also required to complete online models to underpin industry knowledge and enhance confidence in managing the technical aspects of claims handling.

Jack Parkhouse, Aspray London South

"The course has been well structured, well delivered and creates a great foundation for success. All of the Head Office team have been welcoming and really supportive all the way through."

Jack, Aspray (London South)

Induction Training January 2020


Hands on Training

Ongoing support is just as important as the initial training therefore, a sales development manager is on hand to provide practical support in the field to help our franchisees implement a proven launch plan tailored to suit their growth goals and personal needs.

In addition, Aspray supports your new business as it grows, providing guidance as and when needed or when new issues arise.

Head Office Lead Generation

Aspray are committed to supporting the face to face promotion of the Aspray brand and claims management service nationally in order to encourage claims referrals on a regular basis. The field-based national business development manager and a national corporate account manager will visit your territory, or close by, in your early months, with the aim of registering introducers who could offer claims leads to the network.

Claims Handling Support

The centralised claims handling team are only a call or email away to provide advice with managing complex property damage insurance claims. The team have an in depth understanding of the principles of property damage insurance claims. They are Cert CII and Cert CILA qualified or, working towards these qualifications.

National Events

Twice a year the entire network of franchisees come together at a Mid Term Meeting and our National Conference to celebrate success and to share best practice.  Furthermore, the events offer invaluable advice aimed at helping you to supercharge your business and give you tried and tested tips.

These events provide a source of inspiration, motivation and fun. They are a great opportunity for you to mingle and share experiences with other franchisees.

David Hearn, Aspray Franchisee

I wanted to say thank you for a well organised, informative and enjoyable conference, and please pass on the same to those involved.  Inviting John Inverdale was brilliant!

David, Aspray (Milton Keynes)

Post National Conference Nov 2019
Mark Fletcher

 There was some amazing information shared through the Presentations from both external and internal presenters. Also, so much information passed between Franchises and your teams during coffees and drinks later on in the evening.

After the conference, I am walking tall, and I do feel like I am part of the biggest team I could ever ask for. The support team are amazing and such lovely people and the franchise network are amazing and carry so much knowledge and have learnt so much talking in breaks, at the bar, and during our meal.

Mark, Aspray (Swindon)

Post National Conference Nov 2018